Privacy & Data Protection

This website is owned, designed and managed by Transworld Leisure Limited, a limited company registered and trading at 2nd Floor Windsor House, Lini Highway, Port Vila, Vanuatu.

Transworld Leisure Limited is committed to protecting the privacy of its customers and this Privacy Policy applies to this and all other internet domains that are wholly managed by Transworld Leisure Ltd including www.railsaver.co.uk and all the other Railsaver trademark sites.

The train ticket booking engine used on this web site is the copyright of Ferries Trains Planes Limited (t/a RailEasy) situated at 10 Station Parade, High Street, Wanstead, London, E11 1QF, United Kingdom and is used under license from them by Transworld Leisure Limited.

Transworld Leisure Limited and Ferries Trains Planes Limited both comply with the Electronic Commerce (EC Directive) Regulations 2002 (SI 2002 No.2013) and will only use the information collected from and about you lawfully and in accordance with the Data Protection Act 1998 and as stipulated herein.

We require you to submit personal details including names, addresses, passport numbers and payment details to successfully make a travel booking. This information is retained and securely stored by Ferries Trains Planes Limited till at least after the date you have completed your travel.

Your credit/debit card detail only stay on our system for the duration of the booking process and is encrypted using Thawte technology. As soon as your payment method has been approved by your bank all credit/debit details are permanently deleted from our system.

Encryption technology is utalised on all our websites during the booking process to ensure your information is kept private. A SSL Certificate provides validation that our domain is registered and that we hold a valid certificate and also encrypts your information within a secure environment which is impossible to crack meaning that you can book in real-time simply and securely.

Cookies are used to track your use of the website and provide us with valuable information to help improve your online experience and improve our services. This data does not contain any personal information, is not provided to any third parties and is purely for internal statistical analysis.

Your personal details are maintained on our database to enable us to amend, cancel or update your relevant booking.

We do not divulge your personal information to any third party except in order to provide certain travel services we are required to send details such as your name (along with the names of other party members), to for our suppliers to formally record your booking.

We do not pass any other personal details unless required to do so by law or by any organisation with appropriate authority, or to any financial institution with whom we hold an account for the purpose of verifying credit status and / or validating financial transactions.

By completing a booking with us, you agree to receive an email shortly after the completion of your journey, asking you to review your trip.

This review can be completed anonymously. By completing a review you agree that your review can be uploaded onto the relevant areas of the website for the purpose of informing other users. We reserve the right to adjust, reject, remove or use the reviews in any way that we see fit at our sole discretion. The review request should be regarded as a survey only and does not include any further commercial offers, invitations or incentives.

If you have any enquiries about our data protection and privacy policy or practices or you would like obtain details of the personal information we may hold about you please write to our ticketing service provider at: Ferries Trains Planes Limited, 10 Station Parade, High Street, Wanstead, London, E11 1QF, United Kingdom.

Transworld Leisure Ltd also maintains affiliate partnerships with several other service providers to whose websites there may be links to on this website. When clicking on one of these links you leave this website and should review the privacy policy of the website you are taken to as their terms and conditions may be different to those listed herein.

Transworld Leisure Ltd reserves the right to amend or modify this Privacy Policy Statement at any time and in response to changes in applicable data protection and privacy legislation.

All web sites owned by Transworld Leisure Ltd and their content is the copyright of Transworld Leisure Limited, PO Box 257, Port Vila, Republic of Vanuatu and may not be copied or reproduced in whole or in part without the prior written permission of the copyright holder. All Rights Are Reserved.

 

     

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