Southern Railways provides services in South London and between central London and the South Coast, through East and West Sussex and Surrey, and parts of Kent and Hampshire.

Rail commuters have welcomed the recent announcement by the Department for Transport that Southern Rail had successfully retained the South Central rail franchise and would continue to operate it till at at least 25 July 2015.

A major contributor to the DFT decision were the Southern Rail punctuality figures released by the ORR for the third quarter of the 2008/9 financial year validating Southern Railways as one of the better performing train operating companies in the U.K.

Southern have also announce the introduction of a new Service Quality Management System to monitor, measure and improve every aspect of a passenger’s journey.

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